Account settings
You find your account settings under Settings → Account. Each section has its own Save button.Profile
Account
Change password lets you set a new password. Enter your current and your new password.
Address
Your company address is shown but read-only.To change your company name or address, write to partner@highcovery.com.
Languages
Dashboard language – the language of the interface: German, English, French, Italian or Dutch. Content languages – your main language is fixed and was chosen on your first login. Additional content languages are language packages that let you translate stores, products, categories and tags. Available are German, German (Austria), English (UK), English (US), French, Italian and Dutch.During the beta phase language packages cannot be purchased yet. The button shows Not available in beta. If needed, contact partner@highcovery.com.
Further settings
Billing
Invoices for your Highcovery account.
Contracts
View contracts, cancel them or revoke cancellations.
Notifications
Manage email notifications.
Legal acceptance
Accept new versions of legal texts.
FAQ
How do I publish my store?
How do I publish my store?
Open the store and click Publish in the sidebar. For physical stores the address must be complete.
How do I add products to my store?
How do I add products to my store?
Open the product and tick the desired store in the sidebar under Stores.
Why can't I create products?
Why can't I create products?
You must create at least one store first.
Why don't I see my product in the app?
Why don't I see my product in the app?
Check that the product is published, assigned to a store, has a delivery area and that its THC content is below the country’s limit.
How long does an address change take?
How long does an address change take?
We review address changes to existing stores manually. This can take up to 7 days. Until then you cannot submit another change.